I called MLB Fanatics to place an order, but I was having trouble. Jerry answered the phone and helped me. He was so good mannered yet professional, that he made me feel very comfortable. Nothing was going right before he took over. He went out of his way to assure me that he would take care of everything,, and he did! I had to commend such an awesome job. He was one of the best people I ever had help from. More people should act like this. Excellent service Jerry. Thanks again.
Hello William. Thank you so much for your feedback! We are truly pleased that you had such a great experience, and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative - but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again Cayla