William M.

Ordered a Boston Bruins cap #*******, and it is not exactly as pic shows. Supposed to be sandblasted black, and in the pic looks closer to grey, which I wanted, but was a dull black, and a lot darker than the pic. The breathing holes on the top, being a light grey stitching, instead of matching the cap colour, as shown in pic, also is not what I expected, according to the pic. Main problem, is that when I wanted to return the item, it stated I would be refunded the sale price of $27.19 CAD, instead of the price $33.99 CAD I paid. The other kick in the face, was the fact that I would have to pay $5.50 for a return shipping label, and gst tax of $1.36. So, for the price of $33.99, I get back $23.05 refunded, that's a $10.94 loss to me. Satisfaction is not garuanteed, money loss is. Better off using Amazon, or go to a shopping centre. DO NOT! DO NOT! DO NOT shop at nhlshop.ca if you think a full refund is what you should get back, for a product that doesn't match the pic, or statisfy your expectations. They have lost my business, and hopefully a lot of others.