Falcon NW creates an amazing product and customer services was great.
The PC they put together was immaculate. This includes the build quality of the case to the selection of parts, to the cable management. The RBG is tasteful, not over done - which is really ideal for me. They overclocked it, but in a way that is very stable, and with excellent temperatures under any load.
Customer service was very responsive and friendly. The PC was a bit delayed from their original estimate, by about 6 days but not a major pain point for me. I fully understand the times we live in, in regards to component shortages - so this was not a surprise. They would email me back within a day of reaching out and thoughtfully answered my questions.
I would recommend Falcon NW to anyone looking for a custom built PC with no compromises, excellent build, and friendly/fast customer service.