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WILLIAM K.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping, Business

Member since January 2021

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    22

Review Distribution

2 Reviews by WILLIAM

2/9/21
Verified purchase

I ordered 4 weeks ago a pair of socks and a blouse for my wife. Socks came 3 weeks later - wrong socks - see picture (I ordered really fun bright colored and they sent BROWN - they say I can get 10% credit. I said cancel blouse (not shipped - yea they printed the shipping label 12/15/2020 when they took my money BUT - that is a gimmick - product NOT SHIPPED. They they say they can not stop shipment or refund.

Tip for consumers:
BEWARE - do NOT use this site

Products used:
NONE

* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
rens10
Jules R. – Zolucky Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

1/11/21

I ordered 3 translators I wanted the language learning software only available on the order screen. They said to go back in and reorder, they would cancel my first order and check the box to order the language software I did. I called because they had not cancelled the first order as they said they would. I got billed twice and wanted to return the items. The return address is in LITHUANIA, even though they shipped the items from New Jersey. My bank said they can make any return policy. So I returned $40 items to Lithuania - still have not gotten the refund

Tip for consumers:
returns to LITHUANIA. No Customer service must call many times. BAD people - crooks for sure. CHINA sellers with no integrity, no service and they LIE .

WILLIAM Has Earned 1 Vote

William K.'s review of Zolucky earned a Very Helpful vote

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bobt715
Bob T. reviewed Zolucky
6/18/21

I hope I receive the correct size this time. My last order had many pieces size small and that is...

steven480
6/18/21

Selection is great, but the shipping prices are outrageous!