Parts Geek made it right. This morning I received a prepaid return label for the part I am returning. I am pleased with their response.
I ordered a dual mask fly wheel from Parts Geek. The fly wheel turned out to be an incorrect part for my car. Although the year make and model of the vehicle was correct and even the correct type of engine (BRM). So what was the problem? The fly wheel was for a standard transmission and not an automatic. The description on the Parts Geek website didn't state whether the fly wheel (part # dmf072) is for a standard or automatic transmission. But there is a picture of the fly wheel in which you can see that it is probably not for an automatic transmission if you are familiar with VW parts. I can't understand why they didn't simply describe (part # dmf072) is for the standard transmission like they described (part # dmf092) is for the automatic transmission. If you don't work on the VW engines on a regular basis, you may do what I did and order the wrong part. I have no problem admitting when I make a mistake. But what I don't understand is why Parts Geek did not adequately describe this particular part so that their customer(s) isn't stuck with return shipping cost. I would like to think that satisfied customers are the reason businesses exist.