Thumbnail of user williamh2748

William H.

Philadelphia Pennsylvania, United States

Contributor Level

Total Points
261

2 Reviews by William

  • Smithspharmacy

7/6/21

Have 10 to 13 prescriptions filled monthly. In June's refills, they gave me the wrong medication in a bottle that was labeled as the right medication. Filled on Tuesday, discovered on Saturday night of the 4th of July weekend. Tuesday until Saturday I was Ill, throwing up, stomach pains, and very fatigued. Didn't take it Sat. And felt much better Sunday. Tried to leave a message on the phone but message system was not working properly. Even when calling during the week, it takes 7 or 8 calls usually to get through. Two months ago needed colonoscopy prep items. Well when I got home they substituted a bottle of $1.49 citrate with an $8.07 bottle of stool softener that wasn't called for. Numerous times am shorted on my pill count for my prescriptions. This store has really gone down hill the last 4 months. All I can say is "buyer beware" find another pharmacy that is reliable.

  • Walmart Grocery Delivery

5/30/21

Tried it for the 1st time and greatly disappointed. Overcharged on my receipt, and spent 4 hours on telephone trying to fix the problem. Finally resolved and food was delivered on time. Delivery driver dropped one of my bags and on his return to his vehicle, stepped on it. I had to go and pick it up. The customer service is a joke. They just wanna keep talking and not let you explain your problem. As I said before, took numerous calls over 4 hours and atleast 5 reps and a supervisor to finally get my entitled refund. The topper was I ordered 51items and only received 37 since the others were out of stock. They don't tell you that items you ordered are out of stock until their on there way for delivery. Also almost every item had a 24 or 25 cent surcharge, still haven't figured this out. I'll go back to Amazon who is much more dependable and customer service friendly. Bottom line is that the Walmart pick up and delivery service is a big joke. Don't waste your time.

Tip for consumers:
Stay as far away from this service as you can.

Service
Value
Shipping
Returns
Quality

William Has Earned 1 Vote

William H.'s review of Walmart Grocery Delivery earned a Very Helpful vote

William hasn’t received any thanks yous.

William doesn’t have any fans yet.

William isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user djb68
4/13/24

They shouldn't be encouraging you to sign up for Walmart + to get the benefit of free same-day...

Thumbnail of user tracij80
4/10/24

Orders left at the bottom of my wheelchair ramp regularly, items missing regularly, obviously...