I have had siteground for 3 years running my ecommerce site and continue to be impressed with my encounters with customer service and with the overall service. Every interaction has been professional and prompt. The more involved technical issues are quickly and seamlessly escalated to an advanced technical support team and promptly handled. Managing websites is a joint affair between a host and the client and Site Ground always makes it pleasurable - a rare thing and especially in the shared hosting business. I have used Gsuite, HostGator, GoDaddy, Ionos/1and1, Digital Ocean, AWS - no one has the level of customer service of SiteGround. Yes I have had cheap $10/mth hosting - but what kind of customer service (or performance) can a provider afford to offer that that price.