We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

william d.

1 Level 1 Contributor
  • 4 Reviews
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Sports, Hobbies & Interests, Home & Garden

Member since May 2015

  • Reviews


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

4 Reviews by william

I recently ordered a bike from REI's web site and had it shipped and assembled at my local REI store. I was concerned because you can not track the shipping, but the bike arrived earlier than the estimation that was provided at checkout. Arrived within one week.
The sales guy that went over the bike with me at pick up was not so knowledgable about the bike and set up.
I checked the bike over when I got it home. Everything was properly torqued and brakes and gears all functioned well. Overall good experience.
I couldn't be happier with the service and quality of the rims Nox Composites provided. I purchased the Farlow rims and they are great. Much stiffer than the stock aluminum rims that came with my bike. These rims are made in the US and are very reasonably priced. I would definitely recommend Nox Composites if you are looking to purchase a set of high quality carbon mountain bike rims.
Precision Door willl try to scam you. Watch them closely. I needed a new spring. They replaced my spring. They also loosened my chain and over tensioned the spring. The door would not shut. I told the repair person to tighten the the chain back up and take some tension off the spring. He told me the chain could not be tightened because the gears in my opener were broke. I asked him to show me and he got deffensive. He left me a billl for $420 and a door that would not close. I tightens the chain and took the tension off the spring and the door works fine. This company should not be allowed to do business.
I purchased the Fantom Pro TI 29er. It took 4 working days to arrive, which I thought was very reasonable. The only reason I didn't give 5stars is in my opinion there was more than 90% assembly. Besides seat, disk and wheels the front caliper and rear deraileur also required assembly. The rr deraileur high and low stops were adjusted. It took some time to get the proper cable setting and B tension setting, but there are good videos on YouTube. It took about 45 minutes to assemble and 1.5hrs to tune everything to my liking. The shock needs to be set to your weight and the Rock Shock pamlet that was provided does not give any PSI recommendations. Rock Shock's website has recommendations. Took it out on the trail and the bike is very fast. It carries speed much better than my 26 Stump Jumper FSR. I am glad I purchased from Bikes Direct. I saved money and learned how to tune the gears. Now as the cables and chain start to stretch, I am confident I will be able to adjust them on my own saving more money and time.

william Has Earned 7 Votes

William D.'s review of REI earned a Very Helpful vote

William D.'s review of PrecisionDoor earned a Very Helpful vote

William D.'s review of BikesDirect earned 4 Very Helpful votes

William D.'s review of NoxComposites earned a Very Helpful vote

william hasn’t received any thanks yous.

william doesn’t have any fans yet.

william isn’t following anybody yet.

Similar Reviewers on Sitejabber

Phil S. reviewed REI

Ordered a pair of snowboard bindings to ship to a store right before COVID hit. The store closed...

Fatme K. reviewed REI

I bought Rei Outlet Odlo seamless meduim sports bra. It is very comfortable and nice to the body....