I've done Business with DigMyPic on three occasions . On my most recent one in July I miss placed the DVD that they made for me, it was a Collection of 13 8MM 50 foot movie my Dad took 50 or MORE years ago. I logged into my account and found the order #. I then sent a email ask if they could make me a copy, because I lost it. Well on MONDAY morning they CALLED ME ON MY PHONE. Between the time a asked if they could make me a copy, l found it. DigMyPic YOU ARE THE GREATEST!