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William C.

1
Level 1 Contributor
Mayfield, Kentucky

Contributor Level

Total Points
244

3 Reviews by William

  • Kroger

11/27/22

Visited the Kroger store at 501 Lone Oak Rd. In Paducah, Kentucky, today, 11/27/2022.
Bought 3 items, prices on shelf added up to $14.98, but when they scanned at the register, they were $19.27? That is over 30% above posted shelf prices, just on the 3 items I purchased, there are thousands of items in this store, if that is the norm, they are making a killing off of the consumer.
Does every retailer just change prices in the computer and not change the prices on the shelf, now?
They seemed to be adequately staffed, are they just fleecing the public, because they can, or what is the thinking behind all these issues, it seems to be sweeping the country.
Maybe all states need to start suing retailers, like Ohio is, maybe that would bring them back to earth?

Value
  • Cracker Barrel

11/26/22

My wife and I went to the Mayfield, Kentucky Cracker Barrel on Friday 11/25/2022, we arrived around 9:30AM. There was quite a line waiting to be seated, probably 15 or 20 people total, counting who was in the store and out on the porch waiting. I went to the hostess stand, in around 5 minutes someone came and told me it would be a 30-minute wait to be seated and that they only had one cook working.
I looked inside the room near the hostess stand, 50-70% of the table were not occupied, a few had dirty dishes on them, but well over 50% of the whole room was clean and empty.
I also only saw 2 waitresses moving around, in the other 2 rooms.
I realize it was a holiday for a lot of people, but if you are going to have a business open, have it STAFFED, if not, just close up for the day.
Looks like management would have stepped in and assisted, if they allowed that many people to be off.
Ordinarily the food at this particular Cracker Barrel is good, but the service sometimes lacks.
We have been to this Cracker Barrel many times, and only once did we leave after waiting about 20-30 minutes and no waitress came to take our order. We have also experienced at least 3 occasions at this store where people that came in after us, got waited on and had food and had already ate, and left, before we got food.
So overall, it seems that they are in severe need of management, staff and training.

Service
  • Dollar General

9/22/20

Almost everything I buy at the new Dollar General store near me is higher priced when you get to the register than the price in the store. I went in a few days ago, bought a gallon of milk, price on shelf said $3.10, it was $3.40 when I went to the register. About 10% above listed price.
Today, 9/22/2020, I stopped and bought a thermometer that had a $7 price on the rack, when I got to the register, it was $9.54 with tax. So the thermometer was $9 before tax, instead of $7, that is almost 30% above listed price.
Their locations are very handy, to get in and get out, but at least be honest and put the actual price on the products, instead of raising the price by 10-30% when you checkout.

William Has Earned 4 Votes

William C.'s review of Cracker Barrel earned 2 Very Helpful votes

William C.'s review of Dollar General earned 2 Very Helpful votes

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