William C.

Collusion in a fraud with Seller

It has been three weeks and the item is still at my place, AFTER REPEATED REQUESTED FOR RETURN.

Lazada first gave FALSE statement that the item has been with Courier (Ninja Van, its unfortunate delivery partner), which is not true.

Lazada has been FULLY AWARE that the item belongs to a product category that Ninja Van (courier) DOES NOT handle.

Ninja van came to my place on Lazada's request to collect the item THREE times, but each time the poor and good-natured delivery man needed to return the item as their warehouse cannot handle.

LAZADA is WELL AWARE of such a restriction, but kept lying / refusing to refund.

LAZADA shows the case status as "On its way to SELLER / with courier".

LAZADA now says Seller will come and collect the item. The SELLER NEVER CAME, and of course a refund will never be given, since the item will never be returned.

Readers need to discern such a nasty practice, and its shoddy CHINESE OWNER behind. Completely shameless - just as they spread the wuhan virus across the globe!

Note: posted the photo of the $#*! Lazada sent.