I used peoplewhiz a few months ago and did not read the terms like i should of and was billed $27.99 for the past three months. This month I caught the charge on my credit charge and called them. They reversed the most recent charge and did not give me an sales pitches nor any problems. The monthly charges are on me because I did not look over monthly credit card statement like should of. The reason that i am not giving them 5 stars is that i got a recording when I called and waited for 12 minutes before some one answered.