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William A.

Contributor Level

Total Points
84

1 Review by William

  • Lazada

3/20/18
• Updated review

Well after almost 5 months of waiting they decided to cancel my order and gave me a refund I am happy that they have resolved it but I hope they could reduce the time we have to wait that's all thank you lazada support team marlon.

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Lazada P. – Lazada Rep

We would like to thank you for providing us feedback. This way, we can do improvements especially in this area of your concern. Rest assured that this is noted and that we are working very hard to provide a better online shopping experience for our valued customers like you. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Help Center page@ http://bit.ly/2F2n6PH. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube, and Google+. Thank you.

Still on Shipping Since Oct. 2017
3/20/18
• Previous review

Please check order#******* still on shipping I kept on following up pero puro re-escalation lng. I have been a fan of lazada but this is really bad service parang na scam lng ako dito

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Lazada P. – Lazada Rep

Hi William A., we totally understand how you feel about what happened. Let me coordinate this matter with our relevant department to know the latest status of your item and we will get back to you as soon as possible once we already have concrete details. Rest assured that this is noted and that we are working very hard to provide a better online shopping experience for our valued customers like you. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Help Center page@ http://bit.ly/2F2n6PH. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+. Thank you.

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