All I wanted was a simple dog tag, Ordered it for $5.90, an hour later when I read the invoice they had shown my order in "small size" when I ordered large. THEY HAVE NO CUSTOMER SERVICE & when I emailed them to cancel or change the order, Mantla Jimenez claimed I had ordered that size (WHICH WAS WRONG) & said I could return the item, but not to the address it was sent from SCYLLA LLC 2665 Bayshore Dr. Suite 220 Cocanut Grove Fl ******* USA. (for a company from UK) It took over three weeks & was the wrong size with engraving too small to read. Shipping was $2.90 for a single US stamp, the tag is USELESS with no way to return. Like everyone else "I should of read the reviews, as not one is favorable" I have since bought one off Amazon with free shipping for less than 3 dollars. SOMEONE SHOULD HAVE THIS COMPANY INVESTIGATED FOR THEIR BOGUS BUSINESS PRACTICE. IT'S A SCAM OUTFIT THAT SHOULD NOT BE IN BUSINESS