Will C.

B&H has been delivering top quality gear at reasonable prices with first class customer service for years. I've been buying from them for 40 years and never once had a problem that was not solved instantly and to my complete satisfaction. I only wish B&H would start a training course for other industry leading businesses to learn how it's done so maybe the bar would be raised in the cell phone service, health care insurance and cable TV industries? Hahaha B&H rocks.

I hate to pile on with yet another bad review but I really hate poor customer support when you buy software that is clearly problematic. We have used a few of the tools from PFS in the past with good results, so when we loaded our beefy MacPro editing deck with the PFS 3D Corporate set we expected it to work fine. After install, the new tools took over the processor capacity and bogged the entire machine down to a slow, stuttering unusable mess and when we quit FCPX the problem stopped. After the usual restart, re-install... still same problem. I asked for help from the PFS team with one unhelpful email reply in three days. Ugh. Something tells me that applying for a refund will be an issue too. I agree with the others, time to avoid these clowns. Besides, their CC billing option on their site no longer works and you must use PayPal. I should have known better.
Will C, portraitlink.pro