WhyDoYou N.

DO NOT EVER ORDER ANYTHING ON COACH OUTLET Online. They are the most incompetent company I have ever seen in my life. I have had more success in 3rd world countries than the lack of efficiency with these people. After cancelling my order within 15 minutes of ordering - and over 10 calls later, they not only did not cancel my order, but shipped it and then they re-routed it after I had to call them to do so. Hours on hold (they never answer their phone) and after this fiasco has dragged on for 10 days, the item has been received on their end and they do not want to refund me for another 10 days! I cannot believe what I have had to go through. I WOULD NEVER EVER RECOMMEND BUYING ANYTHING EVER FROM COACH OUTLET ONLINE!