First, I will start by saying their product is of good quality. My review is based SOLELY on their customer service. From August 2020 to present I've placed 4 orders with them all between $600-1800 wholesale. By the time the order is processed and shipped my orders have all been drastically changed because they don't have the product in stock any longer. How is it that this happens on EVERY order? You would think if the product was not in stock it would indicate that when u place the order. Instead, you allow me to add the items to my cart, check out, make payment in full and then don't respond until days later. For my most recent order which was placed 11/13, I didn't even get an order confirmation email until 11/19!? The service is absolutely ridiculous!