Whitney W.

Suddenly this morning, Hulu crashes on my iPad and iPhone. I do a "live chat" with tech support and, after trying all kinds of things that don't work, they think "maybe" the problem is my IOS (9. 3. 5). I call on the phone and am told they no longer support any IOS older than IOS 10 and suggest I talk to Apple. I think this is the tail wagging the dog.

My suggestions:
- give advance warning IN EVERY ACCOUNT when you are going to discontinue serving an operating system.
- Hulu was already serving my operating system, continue to do so. This equipment is not that old.
- remember you are a SERVICE industry and not the only game in town. Netflix, Amazon, and all the network apps still work fine on my devices.

I cancelled my account. I can watch these same shows on the apps provided FREE by each network. It's a bit less convenient, but it's FREE.