I HAD THE EXACT SAME THING AS THIS GENTLEMAN!!! DO NOT USE THIS SERVICE....ABSOLUTELY TERRIBLE!!!
Inbox.com will not cancel their service and give me back my money
September 6th, 2018
I used inbox when only $9/yr. Then last year it went to near $40. I didn't have time to find another site, so I bit the bullet. I then found gmail.com for free. I told them to cancel my account but they billed me $40 again with paypal. I've asked them to cancel my account and to get a refund several times. They keep refusing. Would not recommend this site to anyone, for any reason