Placed an order of two items, one hoodie and one colour rush jersey on the 9th of Oct.
The hoodie was shipped out one day after the order, the jersey had to wait.
More than two weeks went by, and not a word about my jersey. I then contacted them about this, I was told they didn't know the status of the jersey, and they didn't even have an estimate shipment day.
I ask them to cancel the order, as I was fed up with their awful service. They refused to do so because "the order was too far down the track to make any changes."
Finally, they gave in and cancelled it. BUT, they only sent me an email saying they'll only refund me partially, instead of a full refund for the jersey, for something I never received, without any sort of explanation.
As for the hoodie, it's been two weeks since the shipment date, and nothing on the tracking system for my order has changed. I don't even know where it is, let along when I can expect it.
And now they have stopped replying to my messages and I'm robbed of 240-something dollars.
Seriously, if I don't get a FULL REFUND ON EVERYTHING, a lawsuit will be in order with all the other people they've screwed over!
UPDATE: After their response on this website of my previous review saying that they'll give me my money back, I have yet to receive any email regarding the refund. All I have, is the order cancellation email of the jersey I got two days ago, the one they only partially refunded me. I have included a screenshot of the said email below.
I'm only making another review to grab their attention. Because apparently, they'll just give you an automated response, take your money, and hope they can wear out your patience and give up on chasing after your money.