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1 Review by Wesley

FragranceNet

FragranceNet

10/31/17

Very bad customer service. Make an order for a very special persons I'm flying out to see today. I was assured that it would arrive in plenty of time. Well guess what..... Its not here. And when I called to see what happened, after waiting on hold for 20 mins, all I got was "I don't know......Sorry" Very poor customer service. I've been in Sales for 18 years. If I treated my customers this way I would be out of a Job. I guess they make enough money they don't have to worry about one guy. Very disappointed. I have made many purchases form this company and never had and issue. But you never can tell what a company is truly like until you have a problem and see how it is resolved or in this case how it is NOT RESOLVED.

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