I had a Raid Shadow Legends account which I have been playing for sometimes. Through this period I have spent hundreds to thousands of dollars upgrading it. One day out of nowhere my account was banned by Plarium without giving me any reasons or opportunity to answer any questions. I have written to their customer support to enquire but they never replied with a reason why they do so, neither did they provide any evidence showing any wrongdoing which I have committed. I have written a few more emails but all were not replied. This is really uncalled for. A game account is something we have spent tons of hours building with lots of money invested. If they have evidence to proof that I have broken the rules which warrant the ban I would have accepted it. But they were doing thing so sneakily and refused to explain to any questions which I have raised this is something really uncalled for. It's daylight robbery to take away someone's property without even a simple explanation. I have very bad experience with this company and I hope everyone knows their sneaky moves and avoid their games at all costs.