Wenyan Z.

Disclaimer: all the content you are going to read are backed up by written evidence in case you could not believe what we had to go through.
We purchased a beautiful home in August; however, the listing agent Nita Desai (*******) associated with Berkshire Hathaway, made our supposedly exciting home buying experience painful and miserable. I am one of the buyers and I am also the buyers' agent.
Nita Desai is reckless, hostile, incompetent, unprofessional, a bully and a harasser.
Recklessness: She started an argument with our house inspector after she demand to have the inspector to give her a copy of the inspection report and got declined
She is hostile: Nita Desai thinks she is perfect, she has no fault, and all faults are others. When I pointed out an inaccurate statement she made about the Request for Repair, she flipped! She first indicated I hurt her feelings, then blamed her client the seller - then accused me of insulting her! She would bring up the same issue over and over and over again, EVEN we chose not to argue with her by not commenting it her emails, but that didn't stop her, she had those personal attack on me coming and coming. When she accused me of lying and violated DRE rule, I provide WRITTEN proof, that did not stop her from denying it, because she is never wrong!
Incompetence: She brags about her 35 years of experience yet demands our lender to release loan contingency; she sends us defective "notice to perform"; she pushes for loan contingency release before she provided termite report
Unprofessionalism: She disrespects her clients - both the seller and the buyers. She publicly shares the seller's personal information by telling us her client was on a working visa who first got furloughed then got laid off so he had to leave the country and sell the house, a total violation of DRE Codes of Ethics, Article1-9.
She is a bully: When comes to "agent corporation", Nita Desai's style is to bully you, she sets the time-frame, not DRE; she calls the shots; blames the seller; if you don't meet her timeline, she would threat you - she threatened to cancel the contract twice even though we were not late for any deadline but hers. Try to image as the buyers who really love the house, put down a huge deposit, reviewing hundreds of hundreds of disclosures, providing the lender endless documents for loan approval, doing verification, juggling personal life under Covid, the amount of stress it brings when the seller agent threats to cancel your contract?!
In Nita Desai's world, the truth is what she believes it is! If she puts words on her emails, they became truth, and she would go after me and my manager to prove she is right. She is so confrontational. She puts her personal feeling before business, ethics and professionalism. She cannot accept other professional has a different business opinion with her, because she is always right. And, she is so good at pointing finger first, blaming me for her own faults.
She brought so much unnecessary stress, sleepless night to us during the escrow and AFTER! She showed up at our property twice after we closed the escrow, tried to talk to us, and I had to walked away twice to keep myself from letting all the frustration out and lose my cool and professionalism - I tried so hard to put this behind us and move on as her name just brings pain and my blood pressure up to the roof!
On Thursday 10/08, two months after we closed the escrow, she sent a fussy text message requested to stop by at our house! I made sure her request had nothing to do with the house transaction, then declined. I made myself very clear that she needs to refrain from reaching out to us whatsoever, we are not interested in hearing from her. Since that sounds a little harsh, I added:"if you wonder why, you can check her emails," That did not work out at all, Nita Desai quickly fought back and I realized she reached to me two months after we close the escrow just to have another fight, to make me relive the miserable 35 days again. I once again advised her to stop contacting me, I thought that put an end of it - I was wrong!
The next day, Friday night at 8:43PM while I was having a wonderful time with my family, my phone lit, the last person in the world that I'd like to hear from texted me, this time she demanded me "to stop the communication"! This time, I did not hold back and could not hold back anymore, she is harassing me! She still thinks she can call the shots, gets the last words in bully me! After all she put us through, she still believes she is so likeable that when she is ready to social with us, we should just welcome her with open arms? If not, she will start the "she is right, I am wrong" fight again.
Nita Desai is a mean-spirited human that we were very unfortunate and had to deal with and still dealing with. She now escalated her game to harass us and we have no choice but seeking the proper channel to stop her.