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My daughter ordered a dress from Wanelo for Prom... when we got it, it wasn't even close to the dress that was shown on-line. Trying to return a dress from China is a joke. I had e-mail conversations from a "Naomi" from Wanelo for 2 weeks on instructions on getting it returned, all of her e-mails came through in the middle of the night. I asked and asked her to call me, never did. I finally got an address to send it back, I'm in SD, the return address was for MN (which I thought was odd). After I returned it to the address, I was called by the person receiving it indicating that this was a private address and they had no idea why I just sent them a dress. I apologized and asked them to return it and I would cover the costs, which they said they would... but after 2 months and a several more calls to them, I never got the dress... so I think they are in the scam with Wanelo!
DO NOT EVER ORDER FROM THIS COMPANY... and PLEASE WANELO... DON'T BOTHER SENDING ME A RESPONSE TRYING TO MAKE MENDS... I WILL NEVER NEVER NEVER ORDER FROM YOUR COMPANY AGAIN.
Wendy S.'s review of Wanelo earned 9 Very Helpful votes
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Wendy! I completely understand your frustration with your recent purchase. Most of the stores whose products ship from overseas provide a return address within the US to ensure ease for all customers. In this case, the address was provided incorrectly and we will need to be sure it is corrected and get the refund for you regardless of getting the dress back. I'll send you a private message immediately!