I purchased a Nars Gift Card for $69.00 worth $100 over a year ago. I just went to use it today but found out it is an invalid card number and now I am out $69. I called Raise customer service who told me that their insurance is inly good for one year and there's nothing they can do for me. They should guarantee what they are selling for the life of the card.
We're so sorry for any troubles this has caused you, Wendy. Our 1 Year Money-Back Guarantee is in place to protect your purchase price if you ever experience any issues with a card. Unfortunately, this order does fall a bit outside of that time-frame. However, we'd like to work towards a resolution and an email has been sent to you for more information. We look forward to hearing back from you soon.