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Member since October 2016

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2 Reviews by Wendy

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Chewy.com

Chewy.com

3/6/19

I have been using chewy for awhile now. I am always recommending them to others. Usually I am very pleased with them. I have a very fussy 12 year old shih tzu. In the past they have been good about crediting me back and telling me to keep the item. This past call I spoke with Talia. She was rude from the start and said I had to send the item back. I would have to print label, find a box to put item in and then contact fed x to pick up. What is the sense of that as they can't resell it. When I asked about it she said they had to inspect the item. The treats were very moist and didn't have a moisture pack in it so I put it in a different bag. Therefore it wasn't in the original bag. Explained my dog wouldn't eat them. I will not be ordering from them anymore or suggesting them to others.

Life Points

Life Points

10/16/16

I have been a member since 2006 and have never had a problem with the checks they send me. This last check I received this month was returned and my bank charged me a $15 fee. So not only didn't I get my $20 for doing the surveys. I had to pay $15 our of my pocket. I have always had issues with getting points for every survey you do as well as wasting 10 minutes answering questions just to say you don't qualify.

Wendy Has Earned 6 Votes

Wendy N.'s review of Chewy.com earned a Very Helpful vote
Wendy N.'s review of Life Points earned 5 Very Helpful votes

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