Wendy L.

T-mobile, you messed with the wrong person! It took me 5 conversations and 5 different stories, false promises and sending the phones back and now they say they didn't get the phones. I have to find the tracking number or they will charge me right before Christmas the non sale amount! It's pretty much if you can't prove u sent the devices back they will claim they never got them. They will try their very best to stall you until the 14 day trial time is over with " I will call you back within 24 hours regarding the matter" and again and then nothing, hoping you will forget. Write down names and numbers and record conversations to start and don't give them your account number!