The refurbished laptop I bought was faulty on first use. It was returned to get 'fixed' then sent back to me. The previous owner's details, emails and content kept popping up. It became faulty again after the third use. They never responded after MANY emails! Complete waste of money! DO NOT WASTE YOUR MONEY! DO NOT BUY FROM THEM!
Tip for consumers: DO NOT BUY FROM REFURBISHED LAPTOPS DIRECT! SCAMMERS!