wendyb684

Wendy B.

Contributor Level

Total Points
160

2 Reviews by Wendy

8/8/21

Ordered three books from these guys (one was a little obscure) all were in stock and available to deliver immediately and received within the week I ordered.

Items were professionally packaged and arrived in mint condition.

Will definitely order again and found this internet purchase a very happy experience. Thanks Booktopia you will be hearing from me again

Products used:
Books

Service
Value
Shipping
Quality
4/24/21

Totally frustrated with the Company! Have tried since late last year to rectify this matter and have just gotten the run around.

They said keep wrong size. Just pay shipping and tell us correct size & we will post a another pair so you don't have a bad experience.

After send 12 emails stating correct size, style & colour & a picture. Every time asking for shipping payment details - not a word! After a strongly worded email I get another email stating same as first - just pay shipping...

Again I asked for payment details, not a peep - cannot seem to communicate with the help/support team - they don't seem to understand what I'm asking for some reason.

I loved the shoes & wanted to buy more - my friends loved the shoes but I advised against purchasing because of my frustrating experience.

I'm fed up - it's been such a waste of my time and energy - I no longer have anything nice to say about this Company.

A very unsatisfied customer

Tip for consumers:
Get your size correct the first time!!

Products used:
Shoes

Service
Value
Shipping
Returns
Quality

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