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wendy a.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Hobbies & Interests

Member since February 2021

  • Review

    1

  • First Reviews

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  • Thank Yous

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  • Fans

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Review Distribution

1 Review by wendy

2/23/21
• Updated review

My yarn came about a week ago, I thought it was only fare to update the site, I will continue to let you know how things go because I have to order some more of the same colour for a waistcoat I'm knitting (not quite enough)
Keep Knitting xxx

Tip for consumers:
The shipping is a pain, it does take ages but the yarn is beautiful if you want to take a chance, IF YOUR YARN DOES NOT ARRIVE PUT YOUR REVIEW ON HERE, IT'S HELPFUL AND I THINK IT HELPED ME TO GET MY ORDER

Products used:
wool yarn

Service
Value
Shipping
Quality
JUST AWFUL, 2 months later still waiting for my order or a refund
2/4/21
• Previous review

I would not recommend this Turkish based company, their customer service department appears to be "none existent", I have legible receipts for my orders and my bank will verify the direct debits but because they are not subject to UK regulations I doubt I will be able to recover my order or get a refund. Recent emails I have sent to the company are either ignored, an earlier reply insinuated that the delivery issue is my responsibility.
I am out of pocket over £50!

Tip for consumers:
Use PAYPAL only, however I read a review on Trust Pilot were one lady had used paypal to purchase and still had problems

Products used:
This is wool yarn ICE YARNS/Yarn paradise

Service
Shipping

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