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The glasses were the wrong prescription and no bi focal then couldnt exchange due to I opened the package thinking it was the right one. Then no exchanges policy was i the effect. No win for me lost 150 dollars. Lesson learned fast.
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Positive: The order process was straightforward. Typical experience with onsite...
Dear Valued Customer:
Thank you for your feedback. We apologize to hear that you originally wanted a bifocal prescription, but selected a single vision lens. A customer service agent will contact you with exchange/return information and further address your concerns.
Sincerely,