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Weka T.

Contributor Level

Total Points
81

1 Review by Weka

  • MyUS

12/21/18

In 12/20/2018 10:22 PM i got message from my us that i got a free year in my old my us account that i had never used in 2016 I intended to buy through them but i used another company so there was no need to use this account again now when i signed up again i got 3 messages from my bank account that my us got 197.3 pounds 3 times late fees for account that i didn`t use then so i called my bank and they said that my us must cancel those 3 orders because i can`t cancel them just pay i am very sad from what happened i was really wishing not typing this but i don`t want to pay 600 pounds for a period i didn`t even use the account in it it was a free month then all that happened

Update: after contacting there support they just saying that i don't deserve any money and those 30 dollars fees are just late balance for the monthly payments 30 dollars for months that i hadn't even used the account i am warning people about the promotion links if you had. An old account they will charge you a lot of money

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Charlene M. – MyUS Rep

Hi Abdallah. We see that you had closed your account with some late fees still owed. When you reopened your account, those fees were charged. My apologies if you were not aware this would occur. Please continue to follow up with our customer support team so they may resolve this to your satisfaction. Thank you!

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