The rest of the review is correct, the positives are made up! this company is a total scam filled with incompetent agents on the phone. Every time I call I get transfer to another incompetent, then finally say you really need to talk to a accountant or lawyer, etc.. None of them can really answer a simple question about the products they are selling! I bought the Business Tax Preparation
Essential Compliance + Tax Preparation Package but gave up using it since the "Schedule a Consultation" button refuse to work and no one seem to know why? I emailed support but got ignored, so I finally found a local accountant to do it for me.
As a side note to make that stupid button work you have to right click and say "open in new tab" then it works. Good thing I am creative so I figure it out when no one in Legal zoom can!
I want to cancel the SCAM package that I cannot use but the "Cancel Membership" link does not work, how convenient, eh? $320.00 down the drain will not make the same mistake again! Also, I found out the tax prep is with 1-800 accountant another SCAM company who I spoken to once but had nightmares afterwards as they are pushing their high end services which cost thousands of dollars every quarter. Yes 1-800 accountant got 1 star rating on Yelp go check it out! I made the mistake going with Legal Zoom no way am I going with their SCAM partner!