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Wei Y.

  • 1 Review
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Business

Member since March 2018

  • Review

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1 Review by Wei

3/15/18
The rest of the review is correct, the positives are made up! this company is a total scam filled with incompetent agents on the phone. Every time I call I get transfer to another incompetent, then finally say you really need to talk to a accountant or lawyer, etc.. None of them can really answer a simple question about the products they are selling! I bought the Business Tax Preparation
Essential Compliance + Tax Preparation Package but gave up using it since the "Schedule a Consultation" button refuse to work and no one seem to know why? I emailed support but got ignored, so I finally found a local accountant to do it for me.

As a side note to make that stupid button work you have to right click and say "open in new tab" then it works. Good thing I am creative so I figure it out when no one in Legal zoom can!

I want to cancel the SCAM package that I cannot use but the "Cancel Membership" link does not work, how convenient, eh? $320.00 down the drain will not make the same mistake again! Also, I found out the tax prep is with 1-800 accountant another SCAM company who I spoken to once but had nightmares afterwards as they are pushing their high end services which cost thousands of dollars every quarter. Yes 1-800 accountant got 1 star rating on Yelp go check it out! I made the mistake going with Legal Zoom no way am I going with their SCAM partner!
legalzooms
LegalZoom S. – Legalzoom.com Rep
Hi Wei, we're so sorry about your experience with LegalZoom. We are constantly striving to ensure the satisfaction of each customer and it seems we fell short of that goal in this situation. We have reviewed your account & will reach out to you directly to honor your request and resolve your concerns. Please also feel free to contact a manager anytime via help@legalzoom.com.

Wei Has Earned 4 Votes

Wei Y.'s review of Legalzoom.com earned 4 Very Helpful votes

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