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Wei W.

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Experience: Reference

Member since December 2019

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1 Review by Wei

12/10/19
I paid for onetime service for $0.95 With all my credit card information they started to charges me monthly for $19.95 since August, 2019. This is criminal same as stealing money. Because they never sent me a bill not even an email.
spokeoi
Spokeo I. – Spokeo Rep
Dear Wei:

I received your comment to the SiteJabber page for Spokeo on December 10, 2019 regarding our service and charges made on your account, and I am happy to assist in resolving this matter. Please allow me to explain the charges associated with your account. All Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date.

I apologize for any inconvenience, or hardship this matter may have caused. Please contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST so we can assist you further with this matter.

Thanks
-Spokeo Customer Care

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