Ordered Online. They hit my card for $2610 in December. I called every 6 weeks to follow up and was assured that the parts would be in any day. On April 27th they informed me they were no longer going to make that mattress. 4 months interest out the window. I will not consider them again. They acted like it was just tough crap and thy didn't care.
I was going to post receipt but there is to much personal info on it.