They sent the wrong part I called them they said they would ship the correct part. And when I get my new printer to print a return label and send the incorrect part back. No email to confirm. Called them next day to confirm. Nothing will get fixed until They receive the part in transit from UPS. This is not the first time this has happened. I'm a Gold club member, I think they should be a little more respectful to there customers. I will send the whole order back and buy from another company. I will not do business with this outfit again! They have cost me money and time, just not worth the hassle.