Got a MacBook pro that had apps loaded with an apple id that I had no access to so can't update apps connected to that id. Macmall support was very rude and said they had nothing to do with software, but they're the ones that loaded it! Now to upgrade anything, I have to purchase it even tho it came preloaded.
DON'T DEAL WITH MACMALL! Go directly to Apple. At least they'll support you. But I have a better idea. Go back to windows, less problems.