I paid for both a birth certificate and social security card, I received the birth certificate, but I also received a form to send in several documents to SS. I received a letter denying my application even though I sent everything they requested. I asked FastBirthCertificates for a refund, but they say my payment was only for filling out the form. Do Not order anything from them except a birth certificate, why pay them to partially fill out a form that you have to do everything else. I went into a social security office and ordered a new card in ten minutes. There are lots of negative reviews, I will not support anyone who does not provide good customer service, there are many other companies to choose from.