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Wayne J.

Contributor Level

Total Points
86

1 Review by Wayne

  • TravelUp

4/7/20

Travelup's after sales service is shockingly bad. So bad that it isn't worth the few extra pounds you might save from booking through them... They very rarely answer your phone calls, and when they do they will tell you that the person dealing with your case is not available at the moment, but they will message them and have them contact you back straight away... Guess what, they never ever do. Three weeks I was being given the runaround until they finally rang me to tell me my flights had been cancelled. They really are appalling. Avoid them at all costs.

To add. Its been 8 weeks since they cancelled my tickets and I have yet to receive my refund... Don't ever use this shambolic company.

Wayne Has Earned 4 Votes

Wayne J.'s review of TravelUp earned 4 Very Helpful votes

Wayne Has Received 1 Thank You

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