Made an order from Natinal Animal Hospital for a refill of my pet's medication on 8/28/17. My Credit card was charged. Its now 3 weeks later and we still haven't received the order. Repeated e-mails and phone call messages have gone unanswered. You can't even go to the website anymore. It won't let you on. It's too bad, because we had been dealing with this company for a few years now and everything was good. Even received an e-mail in July from the company before placing the order to remind us that it was time to re-order. Place the order and then everything went down the hole all of a sudden. Wish somebody there could just send a mass e-mail to the customers explaining what happened. Even if they had to go out of business. Just let us know. Don't just vanish.