- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
After my review, Samanta promised me to contact the sellers. Finally I got my refund but I will receive my money in 10 to 15 days from my bank. Hopping this is true.
My wish, if you buy from Asia. China,... Paid by PAYPAL. So you are sure to get answers
Than you SiteJabber
Wasfi D.'s review of DHgate earned a Very Helpful vote
Wasfi hasn’t received any thanks yous.
Wasfi doesn’t have any fans yet.
Wasfi isn’t following anybody yet.
Empty.
This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Hi, Wasfi!
We understand that you are concerned about your order, we will do our best to help you.
We checked on your order, 330213325, and we see it here that your package is still with the courier. We also happen to notice that you have sent messages to the seller regarding the shipment of your order. Since they have not responded to you until now, we will urgently coordinate with our Seller team so that they can call the seller on your behalf and urge them to respond to your messages regarding your package.
At the same time, you also have the option to open a dispute for your order. That way, you can formally request for either a refund or for the seller to arrange a reshipment for you. When you open a dispute, our system will also be prompted that there is a problem with the order and will not release your payment to the seller unless this has been sorted out.
For you to open a dispute for the order, you can click on the link below:
http://www.dhgate.com/myaccount/refund/refundafter.do?act=newAgreementFromTrader&rfxid=ff80808154479d2a0154587bd66e6bc3
Please make sure that you are logged in to your account before you go to that link. Since the page will not show properly if you are not yet logged in.
If you have any questions or concerns regarding opening a dispute, please let us know, or you can contact us through our Live Chat Service.
Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Samantha
DHgate