Friends sent my wife flowers through Interflora after some surgery. Knowing the premium they will have paid, the least they should have expected were good quality flowers. The roses looked like they were dying already and they would just get rid of them in our bundle and hope we wouldn't notice. When I contacted Interflora through twitter they fobbed me off and told me to contact the florist. Happy to take the money but shirk their responsibilities. Avoid these amateurs at all costs. Find a respectable local florist instead.