Warren C.

Level 1 Contributor

Warren's Profile

Reviews 3
First Review
1
Votes 14
Thank Yous 0
Fans 0
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360

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354

Tophatter.us4.list-manage

Email Marketing

“Tophatter response”

2/19/18

The response from tophatter sucks, I have already did what they're asking me to do, if they had any idea of customer service they would have made a copy of my review and sent it to them. I did that with my 7" defective tablet a week ago and haven't heard from them since and don't expect too!

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Helpful (1)

Thank you

Tophatter

Auction

“Waiting for a reply from them”

2/13/18

• Updated review

Still haven't heard from them in approx. A month they said they would review my purchases yet nothing happened, and really I don't expect anything more from them, they are the worse online shopping site, buyer beware if you have a problem with the product you purchased your stuck with it unless you want to pay for shipping it back to China.

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Helpful (6)

Thank you

Tophatter S. – Tophatter Rep Over a year old

Hi Warren,

You can quickly contact our customer support team by visiting My Orders, clicking the item, clicking Order FAQs, then clicking Contact Support and completing the form detailing the issue. The link provided (http://tinyurl.com/j8eo7hu) directly takes you to the support form, but you must be signed into your account for the link to work. You may also contact customer support via email directly at help@tophatter.com.

Warm regards,
Felicia

“7" tablet”

2/13/18

• Previous review

As you know the item on this page that i ordered was very unsatisfactory and that I wish to return it, however the cos to ship it back is $ 87.10. I paid $ 70.00 for it that comes to a total of 157.10. You will refund me $55.00 total now is $102.10 that I will have to spend and not have anything to show for it, makes me totally discussed dealing with Tophatter, So I won't return it and take just a $70.00 loss as the item is totally useless. 7" tablet
I will also post this on Google Tophatter review.

Graciela M. – Tophatter Rep Over a year old

Hi Warren,

I'm terribly sorry that Tophatter doesn't meet your expectations and your experience hasn't been satisfactory.

Please contact directly our Customer Support Team so we can check it further. We can be reached via email here: http://tinyurl.com/j8eo7hu. Thank you.

Regards,
Graciela