Waqas R.

I ordered flowers for someone who was extremely unwell and had only days left, so it was really important to get good flowers sent to them, within 1 hour of placing my order around 9pm I sent an email asking if they could be shipped 1 day late OR at least delivered to the neighbour, and explained why and that it was for someone battling a sever illness, I received a response back quite quickly and was shocked that they were unable to do anything as they had already 'printed the label' so basically despite the flowers not being made yet or picked up by the courier they refused to help as it is too much inconvenience to reprint a label?!

When the flowers did finally arrive, which I now know seems to happen to a few people, I ordered the larger bouquet and the flowers looked like a cheaper lower quality version then the photo on the website, with a lot less flowers! It literally looked like the kind of flowers you would pick up from a petrol station but for 5x the price, again considering their lack of help and then having sub standard flowers being sent, I personally feel this company is only interested in making as much profit as they can and nothing else, would strongly recommend to think twice before ever buying from them!