I've ordered many things from Catherine's through the years. On June 10th I ordered 2 e-cards ($100. And $! 50.00) gave her e-mail address... did everything that was asked. One June 17th. They still haven't sent the e-cards to her. I've called them 3 times, each times on hold for over 1 hour. Today's wait was 1 and 1/2 hour! Today on line it showed I ordered it on June 16th. Why the change? Who knows! They have no explanation! They don't care...