I placed an order on January 1,2020, they charged my credit card immediately after placing the order, but as today 2/23/20 I have not received item purchased. I keep emailing and asking to refund my card since item has not been received and the only BS answer I get from someone by the name of Jane is that they are sorry but it has not shipped as of yet and that it will ship soon. I have asked to specify the word "soon" but their answer is the same all the time. NO shipping date has been given as of today nor a refund to my credit card for not shipping item. To me this company is nothing but a scam. This is my first and LAST time I purchase from this company.