Despite carefully measuring our machine and sending them we received basically a big sack that would almost fit my car!
Wondering how to return it as it is useless to us.
Hello Wanda. We are sorry to learn that your Pinball Game Cover did not turn out as expected.
We handcraft each cover by closely following the measurements and instructions provided. As mentioned on the product page, we also add 1" to 2" leeway on the given width/depth for ease of use.
We do make a mistake occasionally but are firmly committed to making it right once the error is established. Regrettably, we are unable to locate any communication from you with regard to this concern.
Kindly take a picture of the product clearly showing the incorrect measurement using a tape measure and email us at feedback@coversandall.com. Also attach a picture of the taffeta label sewn on the inside of the cover. Our Quality team will be happy to look into this for you and assist you with an appropriate resolution.
Wanda Has Earned 1 Vote
Wanda L.'s review of Covers & All earned a Very Helpful vote
Hello Wanda. We are sorry to learn that your Pinball Game Cover did not turn out as expected.
We handcraft each cover by closely following the measurements and instructions provided. As mentioned on the product page, we also add 1" to 2" leeway on the given width/depth for ease of use.
We do make a mistake occasionally but are firmly committed to making it right once the error is established. Regrettably, we are unable to locate any communication from you with regard to this concern.
Kindly take a picture of the product clearly showing the incorrect measurement using a tape measure and email us at feedback@coversandall.com. Also attach a picture of the taffeta label sewn on the inside of the cover. Our Quality team will be happy to look into this for you and assist you with an appropriate resolution.