Walter P.

We are staying in a RV park in Yuma for the winter. The park supplied "free" wifi is useless as it is in most RV parks. I learned about Beamspeed from another guest in the park and decided to give it a try. It was connected today and I couldn't be happier. The installation took about 45 minutes. The antenna is strapped to the ladder on the rear of our trailer and the cable is routed past the slide seals so no holes need to be drilled. The installer made sure our laptop and iPhone connected before he left. I opted for the second tier speed as we don't stream video, probably should have tried the lower tier first and saved some money. You can upgrade to the next tier anytime ove the phone. We are showing a download speed of 72 Mbps. The best part is I didn't have to go to the competition's store to pick up the modem and they will arrange to have the equipment disconnected with 2 weeks notice so I don't need to return it myself either.

My 5s died while updating. Sent it back on warranty- was told it was a mother board issue so elected to take the replacement phone option. New phone was sent even before I paid the $25 deductible. Replacement phone is in perfect condition. The only reason I gave this review 4 stars is because I had to follow up with them re receipt of my my old phone, status of repair etc. They could be a little more proactive there. Otherwise great company, I will buy my next phone from them