Walter P.


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2 Reviews by Walter


I ordered a Aprilaire 65 controller from Filters Fast on January 18th. Their website stated this item ships in 5 to 6 business. 2 weeks later I called about the order and was told it would drop ship from Aprilaire on Feb 10th. Of course they never bothered to tell me that. After seeing the item in stock with another vendor I called to cancel the order. I talked to Rebecca, I had to ask her to spell her name, She said it would ship tonight or tomorrow. When I questioned her, she looked it up and confirmed the Feb 10th date. I cancelled the order on Monday.
That same day I ordered the part from another vendor and received on Wednesday Feb 2nd.

My order number is 13750327

Products used:

Cartier K. – FiltersFast Rep

Hi Walter, thank you for taking the time to leave us a review. We appreciate your feedback and will use this to improve upon future operations. Please feel free to contact me at if you need anything at all.


The good news is I sent 4 reels of film to Southtree and they converted the film to DVD. There is nothing special about the quality of the conversion, some of the film on DVD is jumpy and contains lighting problems. Although I sent names for each of the films and expected them to use the titles for each reel, they converted all the reels together into one 53 minute DVD
I mailed the film on 8/25/13 and received the DVD on 11/16/13.
Per post office tracking they received the package on August 31 2013. Southtree said it was delivered on Sept 10. Southtree appeared to make up bogus steps so I would think they were doing something. Here are all the steps they sent via email'

Shipped Oct 29

Final Review Oct 13

Digitizing Film Oct 11

Production Queue Oct 1

Reviewed Sep 20

Barcoded Sep 14

Delivered Sep 10

Order Confirmation Aug 27

Walter Has Earned 11 Votes

Walter P.'s review of Southtree earned 11 Very Helpful votes

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