Walter N.

Dont Do it. They are unethical, unprofessional and will lie to just get your money, and on top of that they will make up some excuse to not complete the job. Long story short, they came late in the evening to my moms house for clogged drains. They only plunged the drains and water was still present. They then wrote some lame excuse and charged her. They wrote on the invoice that she should call Rotor Rooter to water pressure the outside trap. What! Most real pluming companies have a heavy duty snake and would have done this in the first place. Why recommend someone else when you are there to do the job. They did not even try to snake the outside trap. Charles Heating & Air Conditioning, AKA Charles One Hour Heating And Air, is a pass the buck company Dont do it.